Refund policy
Refund Policy
All fine art prints are made to order based on the size you choose, which means they are custom-made specifically for you. Because of this, we do not offer returns or exchanges on these items. We encourage you to read the product descriptions and measurements carefully before placing your order. If you’re unsure or need help, please don’t hesitate to Contact us.
Damage & Faults
If your order arrives damaged, faulty or incorrect, please get in touch with us immediately. We’ll do everything we can to resolve the issue and ensure you’re satisfied with your purchase.
Privacy
We respect your privacy. Any personal information you provide — such as your name, address, phone number, or email—will be kept strictly confidential and will never be shared, sold, or rented to any third parties.
Shipping Information
All items are dispatched from Sydney, Australia.
Please note that dispatch times may vary depending on the product:
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Prints: Dispatched within 2–5 business days
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Framed Art: Dispatched within 10–14 business days
Estimated Delivery Times:
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Sydney Metro: 1–2 business days after dispatch
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Other Australian Capital Cities & Regional Areas: 7–14 business days
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International Orders: Please contact us directly for a shipping quote. Contact us
Important Note for International Customers:
Some international orders may incur local taxes or duties upon delivery, these are not included in our pricing